Blua. Digital health by Bupa.
Providing our customers with easy access to expert care - anytime, anywhere.
Blua is a new way for Bupa customers to access digital healthcare. Providing everyday support at the touch of a button through our MembersWorld app, including virtual appointments with a doctor, at a time that works best for you.
Health and wellbeing services
When you need access to expert medical advice and guidance, we’re here to help - whenever and wherever you need us. All Bupa Global customers have access to these services.
Speak to a doctor, anytime, anywhere
We know how important it is to get the healthcare you need, when you need it. Global Virtual Care provides you with access to virtual appointments with a doctor, by telephone or video call, at a time that suits you. Supporting your health and wellbeing whether you’re at home or abroad.
Find out more about Global Virtual Care
Diagnosis reviews by independent experts
When you’re facing unexpected health challenges, you want to know that every option has been explored before making any big decisions on your care pathway. We can connect you with independent medical experts to provide a full review of your diagnosis, giving you extra reassurance when you need it most.
Find out more about Second Medical Opinion
We’re here to help you live healthier every day.
That’s why our plans come with a range of digital health services, to help you stay well and get well.
Providing easy access to the support you need, when you need it.
Wellbeing for our business customers
In addition to the services above, customers who have a company health plan can also access wellbeing programmes, offering support at work and at home.
Everyday wellbeing
As a member of our company health plans, you and any eligible dependents have access to Bupa LifeWorks, your Employee Assistance Programme (EAP). As well as confidential support, day or night, there are personalised resources available including counselling, and a digital wellbeing platform to support your mental, physical, financial, and social wellbeing.
Find out more about Bupa LifeWorks
Assignment support
Relocating abroad is an exciting adventure, but we know that the preparation can feel daunting. Customers with a company health plan have access to the Assignment Support Programme, which provides you with practical information ahead of your assignment, such as where to pick up medications or consult with a doctor.
Find out more about the Assignment Support Programme
Manage your health plan and access Blua services through our app, MembersWorld
With our MembersWorld app you can manage your health plan quickly and easily. You can also access Blua digital healthcare.
- Pre-authorise treatments, with real-time decisions for your requests in some instances
- Submit and track your claims with ease
- Access Blua digital healthcare, including virtual appointments with a doctor
- Contact us securely using our online messaging service
- View your policy documents whenever and wherever you need them
- Easy access to your digital membership card when you need treatment
